Questão de Inglês: leitura de textos financeiros
Responda antes de revelar o gabarito.
Questão 41, Múltipla escolha
Artificial intelligence is now widely used to answer customer questions in banking apps. These assistants can handle simple requests at any hour, freeing human employees for more complex cases. However, an assistant may give wrong answers with great confidence. For that reason, many institutions require that important decisions, such as refusing a loan, be reviewed by a person. They also keep records so that auditors can later understand how a decision was made.
According to the text, assistants can
- A)
replace all human employees
- B)
handle simple requests at any hour
- C)
approve every loan requested
- D)
work only during regular business hours
- E)
audit the banks' records alone
Revelar gabarito
Gabarito: letra B
A segunda frase diz que os assistentes podem handle simple requests at any hour, atendendo pedidos simples a qualquer hora. Substituir todos os empregados é armadilha, pois o texto afirma que pessoas ficam livres para os casos mais complexos.
- A)